Deliver project clarity with a simple RACI model and support your remote workers

The Covid-19 outbreak has forced many companies to adopt remote working. Using a simple RACI model is a great way to assign owners and establish decision rights to keep the right things moving when normal accountability and responsibility pathways are unavailable.

April 2020 | 1 min read

RACI is a simple but highly effective framework that provides stakeholders with the clarity to contribute to the successful and productive delivery of projects with clear and well understood expectations. RACI stands for Responsible, Accountable, Consulted and Informed.

Leadership teams are working hard to support their employees, customers and communities, all the while remaining cognizant of the impact that the pandemic may have on their own business. One of the actions CEO’s should be taking immediately is to Review projects and work streams – setting up contingency plans and ensure that owners are assigned and decision rights are established to keep the right things moving in case your normal accountability and responsibility pathways are unavailable. RACI is a simple model that you can use effectively to suppport your remote workers.

Responsible – Person who does the work to complete the project. Examples, project manager or CTO (for tech projects).

Accountable – The person ultimately answerable for the successfully and correct delivery of the benefits. Example, CEO, CFO, CTO.

Consulted – Specialists and subject matter experts consulted for decisions that fall under their area of expertise.

Informed – Stakeholders that will be directly affected by the outcome of the project but are not involved in delivery.

6 quick ways to put RACI to work

Embed RACI into your planning process and encourage use as an “anchor” for meetings, reporting, monitoring and decision making
  1. Share – Share your RACI matrix with all stakeholders and use as the baseline for recognizing people involved or interested in the project.
  2. Encourage – Encourage everyone to reference RACI for projects they are involved in or have an interest in.
  3. Integrate – Add RACI to your planning documents and templates. Reference RACI in your meetings and reporting.
  4. Change – Use RACI to document changing team members and ensure handovers are managed effectively.
  5. Monitor – Easily use RACI to spot bottlenecks or stresses to ensure the right people are doing the right thing to deliver the project.
  6. Decisions – Use RACI to inform your decision making throughout the lifecycle of the project and continuously clarify needs.
Share on linkedin
Share on twitter
Share on facebook
Share on email

Kevin McDonnell


Covid-19: What actions should CEO’s be taking

April 2020 – As the global pandemic deepens and the human cost of Covid-19 rises, global economies are being impacted. What actions should CEO’s be taking to protect their employees, customers and their business.

ready to talk?

We work with ambitious leaders who want to improve performance, build capabilities and shape the future.